Broadway Top 10 CityPASS®

9/11 Memorial & Ground Zero Tour with Optional Museum Admission

70 Reviews 4.89 out of 5 stars Based on 70 reviews collected by Cool New York City and TripAdvisor |
Recommended by 97% of reviewers
97% of reviewers gave this experience a rating of 4 or higher.
| New York City, USA
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from $24 per person

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The waterfall in Memorial Plaza
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Don't miss out!
On average, this is booked 20 (0) days in advance.
1 hour 40 minutes (approx.)
Mobile ticket
Offered in: English
Instant confirmation

Overview

Experience New York’s Unbreakable Spirit as you join us on a powerful journey through the heart of New York City, where resilience, heroism, and renewal come to life. Begin at St. Paul’s Chapel, a sanctuary of hope after 9/11, setting the tone for this deeply emotional tour.

Visit the striking Oculus, a symbol of the city’s rebirth, and pay tribute at the FDNY Memorial, where stories of unimaginable bravery unfold. At the 9/11 Memorial, stand in awe at the Reflecting Pools, a solemn reminder of the lives lost, as your guide reveals the profound symbolism of this sacred space.

As you stand at the base of One World Trade Center, feel the power of the Freedom Tower as a beacon of strength.

Conclude at the 9/11 Museum (if option selected), where personal artifacts and exhibits bring history to life. This isn’t just a tour—it’s an unforgettable emotional journey through New York’s heart and soul, honoring the enduring legacy of 9/11.

What's Included

  • Admission Ticket to the 9/11 Museum (if option selected)
  • Group of 20 people or less
  • Expert, English-speaking tour guide
  • Gratuities (optional)
  • Guided Tour of the 9/11 Museum
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Meeting Location

Meeting point

55 Church Street
New York, NY 10007, USA

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

180 Greenwich Street
New York, NY 10007, USA

The guided tour finishes at the entrance of the 9/11 Memorial & Museum. Your guide will hand your entry ticket and you will be able to visit the Museum at your own pace.

What To Expect

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Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

St. Paul's Chapel

St. Paul's Chapel, located in Lower Manhattan, is the oldest surviving church in New York City, dating back to 1766. It played a crucial role during the 9/11 attacks, serving as a relief center for first responders and recovery workers. Just blocks from Ground Zero, the chapel miraculously survived the devastation without damage. For months, it provided a place of rest, support, and comfort, becoming a symbol of resilience and hope. Today, it stands as a powerful memorial to the events of 9/11 and a testament to the enduring spirit of the city. It serves perfectly as the start of your guided tour.
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15 minutes • Admission Ticket Free

The Oculus

After the moving St Paul's Chapel, your guide will take you to one of the most modern building in New York City. The Oculus, located at the World Trade Center site, is a strikingly modern transit hub and shopping center designed by architect Santiago Calatrava. Opened in 2016, its futuristic white structure resembles a bird in flight and serves as a symbol of renewal and hope following the 9/11 attacks. The Oculus features a spacious, light-filled interior with a soaring, ribbed roof. Its design not only facilitates transportation but also stands as a powerful emblem of the city's recovery and resilience.
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15 minutes • Admission Ticket Free

Brookfield Place

Your next stop is at Brookfield Place, a modern complex known for its sleek architecture and vibrant amenities. The development includes a series of high-rise office buildings, a luxury shopping mall, and a variety of dining options. Its notable features include the Winter Garden Atrium, a stunning glass-enclosed space with lush palm trees and a soaring ceiling, providing a serene escape from the bustling city. Brookfield Place offers picturesque views of the Hudson River and the Statue of Liberty, making it a popular destination for anyone seeking a blend of shopping, dining, and relaxation. It is also another testimony of the resilience and revitalization of the area after the attacks.
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10 minutes • Admission Ticket Free

World Trade Center's Liberty Park

As your tour continues, your guide will take you to Liberty Park, near the National 9/11 Memorial and Museum. It is a serene green space that offers stunning views of the One World Trade Center and the surrounding skyline. Opened in 2016, the park features lush landscaping, walking paths, and seating areas, making it a perfect spot for reflection and relaxation. One of its key highlights is the Liberty Park Overlook, which provides a unique vantage point to observe the historic sites of the area. The park is also home to the Survivor Tree, a symbol of resilience that survived the 9/11 attacks. Liberty Park serves as a peaceful retreat in the heart of the city, honoring the past while inviting you to enjoy the beauty of nature amidst the urban landscape.
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15 minutes • Admission Ticket Free

FDNY Memorial Wall

This next stop is one of the most poignant on the tour. The FDNY Memorial Wall, located at the Fire Department of New York (FDNY) headquarters on Pearl Street, honors the bravery and sacrifice of FDNY members who have died in the line of duty. Dedicated in 2004, the wall features engraved plaques with the names of the 343 fallen firefighters, creating a poignant tribute to their heroism. The memorial serves as a place of reflection and remembrance for the families, colleagues, and the public, paying homage to the dedication and courage of New York’s fire service. It stands as a solemn reminder of the sacrifices made by these first responders, particularly highlighted during events like 9/11.
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10 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

The 9/11 Memorial and Reflecting Pools, located at the World Trade Center site in Lower Manhattan, honor the nearly 3,000 victims of the September 11, 2001 attacks and the six people killed in the 1993 World Trade Center bombing. The Memorial features two massive reflecting pools set within the footprints of the original Twin Towers, each nearly an acre in size with cascading waterfalls—the largest man-made waterfalls in North America. The names of the victims are inscribed on bronze panels surrounding the pools, offering a place for reflection and remembrance. The pools serve as a powerful tribute to those lost, providing a serene and poignant space for visitors to contemplate the impact of 9/11.
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15 minutes • Admission Ticket Free

One World Trade Center

As your tour approaches its end, your guide will take you at the foot of One World Trade Center, also known as the Freedom Tower. It is the tallest building in the Western Hemisphere, standing at 1,776 feet, symbolizing the year of American independence. Completed in 2013, it was built on the site of the original World Trade Center towers and is a powerful symbol of resilience and renewal. The building features a striking glass facade and a design that blends strength with elegance.During your visit in New York City, you can explore the One World Observatory on the 100th to 102nd floors, offering breathtaking 360-degree views of New York City and beyond. The building is not only an architectural marvel but also a tribute to the enduring spirit of New York and a reminder of the city's ability to rise from tragedy.
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5 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

If selected: Your tour draws to its end, your guide will tell you all the things not to miss during your self guided visit of the 9/11 Museum. Located beneath the 9/11 Memorial at the World Trade Center site, it is a profound and moving tribute to the victims, survivors, and heroes of the Sept 11, 2001 attacks. Opened in 2014, the museum features powerful exhibits that include artifacts from the Twin Towers, personal belongings, photographs, and oral histories. Visitors can explore detailed accounts of the events leading up to, during, and after 9/11, as well as the stories of resilience and recovery. The museum's exhibitions are housed within the archaeological remnants of the original World Trade Center, including the "Survivor Stairs" and the exposed steel "Last Column." This setting, combined with the emotional narratives and carefully curated displays, creates a deeply immersive experience that honors the memory of those lost and the enduring impact of the attacks on the world.
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15 minutes • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants and small children can ride in a pram or stroller
  • Comfortable walking shoes are recommended
  • Please dress appropriately and bring layers in case of cold weather

Frequently Asked Questions (6)

Q: What is the cancellation policy for the 9/11 Memorial & Ground Zero Tour with Optional Museum Admission?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EDT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-6377NYMUGEPM

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Reviews

4.89
70 reviews

Average 4.89 out of 5 stars based on 70 traveler reviews collected by Cool New York City and partner sites such as Cool Destinations and TripAdvisor

5 stars
66
4 stars
2
3 stars
1
2 stars
0
1 star
1
Don't miss out!
On average, this is booked 20 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool New York City customers.

Filter by:

Q: What is the cancellation policy for the 9/11 Memorial & Ground Zero Tour with Optional Museum Admission?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EDT).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Admission Ticket to the 9/11 Museum (if option selected).
  • Group of 20 people or less.
  • Expert, English-speaking tour guide.
  • Guided Tour of the 9/11 Memorial and Ground Zero.
  • Headset so you can always hear your guide.
The following is NOT included:
  • Gratuities (optional).
  • Guided Tour of the 9/11 Museum.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the 9/11 Memorial & Ground Zero Tour with Optional Museum Admission is as follows:

  • Service animals allowed
  • Public transportation options are available nearby
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for 9/11 Memorial & Ground Zero Tour with Optional Museum Admission will be included in your confirmation email from Cool New York City. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Admission Ticket to the 9/11 Museum (if option selected)
  • Group of 20 people or less
  • Expert, English-speaking tour guide
  • Guided Tour of the 9/11 Memorial and Ground Zero
  • Headset so you can always hear your guide
  • Gratuities (optional)
  • Guided Tour of the 9/11 Museum

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • Comfortable walking shoes are recommended
  • Please dress appropriately and bring layers in case of cold weather
  • This tour/activity will have a maximum of 20 travelers

Report Product Issue

Activity name