Ground Zero 911 Memorial+ Optional One World Observatory

26 Reviews 3.88 out of 5 stars Based on 26 reviews collected by Cool New York City and TripAdvisor | New York City, USA

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Don't miss out!
On average, this is booked 15 (5) days in advance.

1 to 3 hours (approx.)
Mobile ticket
Instant confirmation
Offered in: English

Overview

Take a guided tour of the World Trade Center site, where the tragic events of September 11, 2001 occurred. Reflect at the moving 9/11 Memorial Pools, and choose the option to visit the One World Observatory with skip-the-line access for breathtaking views of New York City. The Observatory portion is self-guided, allowing you to explore at your own pace, as the tour guide does not accompany guests inside.

What's Included

  • 911 Memorial Pools
  • Charging Bull on Wall Street
  • Battery Park
  • Hotel Pickup
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Meeting Location

Meeting point

State Street
New York, NY 10004, USA

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

World Trade Center's Liberty Park

Visit the ground zero and 911 Memorial Pools
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1 hour 30 minutes • Admission Ticket Included

One World Trade Center

Entrance to One World Trade if this option is choosen
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1 hour 30 minutes • Admission Ticket Included

The National 9/11 Memorial & Museum (Pass By)

Museum tickets to 911 Museum is an additional cost
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Wall Street (Pass By)

Walk by Wall Street and the Stock Exchange
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Battery Park (Pass By)

Tour Starts across the Street from Battery Park
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National Museum of the American Indian (Pass By)

Walk by
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Charging Bull (Wall Street Bull) (Pass By)

Walk By
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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 15 travelers

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Ground Zero 911 Memorial+ Optional One World Observatory?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-15081P170

Traveler Photos

Reviews

3.88
26 reviews

Average 3.88 out of 5 stars based on 26 traveler reviews collected by Cool New York City and partner sites such as Cool Destinations and TripAdvisor

5 stars
16
4 stars
2
3 stars
2
2 stars
1
1 star
5

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Don't miss out!
On average, this is booked 15 (5) days in advance.

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What's Included

Activity name

  • 911 Memorial Pools
  • Charging Bull on Wall Street
  • Battery Park
  • Ground Zero
  • Skip the Line One World Trade Observatory
  • Wall Street
  • Local guide
  • Hotel Pickup

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 15 travelers

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Site Settings

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.