Broadway Top 10 CityPASS®

Ground 0 and World Trade Center Tour with 911 Museum Upgrade

33 Reviews 4.06 out of 5 stars Based on 33 reviews collected by Cool New York City and TripAdvisor | New York City, USA
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from $39.99 per person

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911
One World Observatory
Ground 0 and World Trade Center Tour with 911 Museum Upgrade Image 3
Ground 0 and World Trade Center Tour with 911 Museum Upgrade Image 4
911 Memorial & Museum

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Don't miss out!
On average, this is booked 15 (0) days in advance.
1 hour 30 minutes (approx.)
Mobile ticket
Instant confirmation
Offered in: English

Overview

Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will

take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Towers. Expert local New York City Tour Guide will tell you their experience on September 11 and learn their story of that horrific day. The tour concludes at 911 Museum entrance, where you can upgrade to include Priority Skip the Line reserve access to the Museum.

What's Included

  • 911 Memorial Museum Skip the Line Reserve Access (upgrade available)
  • NYC Expert Local Tour Guide
  • Gratuities
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Meeting Location

Meeting point

State Street
New York, NY 10004, USA

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Ground Zero Museum Workshop (Pass By)

Visit Ground Zero and 911 Memorial pools
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The National 9/11 Memorial & Museum

This will be included if upgrade option is chosen. Upgrade to include express reserve entrance to the 911 Memorial Museum
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1 hour 30 minutes • Admission Ticket Included

One World Trade Center

Visit the ground of One World Trade Center and see when the Twin Tower were
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20 minutes • Admission Ticket Free

Wall Street (Pass By)

Pass by Wall Street and learn what happened to the Financial District on September 11
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New York Stock Exchange (Pass By)

Pass by the NY Stock Exchange
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Federal Hall (Pass By)

Located on Wall Street across from the NY Stock Exchange
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St. Paul's Chapel (Pass By)

Best known as the "Little Church that Stood" surviving September 11 without any damage as the World Trade Center twin towers came down across the street
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Show 5 more stops

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Operates in all weather conditions, please dress appropriately

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Ground 0 and World Trade Center Tour with 911 Museum Upgrade?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-15081P166

Traveler Photos

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Reviews

4.06
33 reviews

Average 4.06 out of 5 stars based on 33 traveler reviews collected by Cool New York City and partner sites such as Cool Destinations and TripAdvisor

5 stars
21
4 stars
2
3 stars
5
2 stars
1
1 star
4

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On average, this is booked 15 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool New York City customers.

Filter by:

Q: What is the cancellation policy for the Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • 911 Memorial Museum Skip the Line Reserve Access (upgrade available).
  • NYC Expert Local Tour Guide.
The following is NOT included:
  • Gratuities.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 5. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Ground 0 and World Trade Center Tour with 911 Museum Upgrade is as follows:

  • Wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Ground 0 and World Trade Center Tour with 911 Museum Upgrade will be included in your confirmation email from Cool New York City. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • 911 Memorial Museum Skip the Line Reserve Access (upgrade available)
  • NYC Expert Local Tour Guide
  • Gratuities

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Operates in all weather conditions, please dress appropriately
  • This tour/activity will have a maximum of 25 travelers

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Free Cancellation

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No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
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  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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Redeeming rewards

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  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
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  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.