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National 9/11 Memorial Ticket & Audio Tour on Your Phone

New To The Site! New York City, USA
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from $63.30 per person

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1 hour 30 minutes (approx.)
Mobile ticket
Instant confirmation
Offered in: English
and 6 more
French, German, Italian, Spanish, Mandarin, Russian

Overview

• Explore one of the most out-and-out museums in NYC with a ticket and a digital tour - all in one app
• Discover the carefully preserved collection of monumental, authentic, and unique artifacts
• Reveal some personal attests of real people who were dealing with loss, recovery, and hope
• Follow the very day of 9/11 step by step through the testimonies of survivors and witnesses
• Find out the stories about man and animals who struggled with the consequences of the catastrophe

What's Included

  • Entrance fee
  • Self-guided audio tour for your smartphone
  • Earphones — bring your own
  • In-person tour guide
See 2 more

Meeting Location

Meeting point

The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center, New York City, New York 10007, United States

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation.
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Safe & secure • Easy breezy • Hassle-free

The National 9/11 Memorial & Museum

Get an entry ticket and a digital guide to the 9/11 Memorial & Museum, both available in the WeGoTrip app. You’ll receive instructions on how to collect them via email, SMS, and WhatsApp. The guide includes maps, photos, scripts, and audio commentary.The 9/11 Memorial presents a detailed exhibition telling the story of the September 11, 2001 tragedy, covering events before and after the attacks.Visit the underground space where the Twin Towers once stood. Learn about the skyscrapers that defined Manhattan and see the unique Slurry Wall, built to allow the tallest buildings near the Hudson River.Examine a staircase used by World Trade Centre employees to escape the fire. Exhibits detail the lives of those who perished and the circumstances surrounding the events.Note! This tour is not affiliated with the 9/11 Memorial, but is provided by an independent creator. The online ticket is included at no extra charge for your convenience.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the National 9/11 Memorial Ticket & Audio Tour on Your Phone?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

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Activity code: C-5562645P56


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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool New York City customers.

Filter by:

Q: What is the cancellation policy for the National 9/11 Memorial Ticket & Audio Tour on Your Phone?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Entrance fee.
  • Self-guided audio tour for your smartphone.
The following is NOT included:
  • Earphones — bring your own.
  • In-person tour guide.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 7..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the National 9/11 Memorial Ticket & Audio Tour on Your Phone is as follows:

  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for National 9/11 Memorial Ticket & Audio Tour on Your Phone will be included in your confirmation email from Cool New York City. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Entrance fee
  • Self-guided audio tour for your smartphone
  • Earphones — bring your own
  • In-person tour guide

Additional Info

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  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels

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Non-refundable

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Non-refundable

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

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  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
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