Broadway Top 10 CityPASS®

9/11 Memorial Tour with Skip-the-Line Museum Ticket

191 Reviews 4.79 out of 5 stars Based on 191 reviews collected by Cool New York City and TripAdvisor |
Recommended by 95% of reviewers
95% of reviewers gave this experience a rating of 4 or higher.
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Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. New York City, USA
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Don't miss out!
On average, this is booked 30 (0) days in advance.
2 hours 30 minutes (approx.)
Mobile ticket
Instant confirmation
Offered in: English

Overview

Explore the site where the Twin Towers once stood on this poignant tour through the events and actions of September 11th, 2001. Join a local New York City guide on this moving experience around the 9/11 Memorial as you explore many of the structures comprising it and hear tales of tragedy and hope from the day that forever changed America. Your tour comes with priority access tickets into the 9/11 Memorial Museum, where you can continue unraveling the story of that fateful day at your own pace.

What's Included

  • Pre-reserved ticket to 9/11 Memorial Museum (self-guided)
  • 1 hour expertly guided walking tour
  • Local English-speaking guide
  • Hotel Pick-Up / Drop-Off
  • Gratuities
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Meeting Location

Meeting point

Barclay Street
New York, NY 10007, USA

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Greenwich Street
New York, NY 10007, USA

Tour ends at 9/11 Memorial Museum on Greenwich Street between Albany Street and Liberty Street

What To Expect

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Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

St. Peter's Church

Meet at St. Peter’s Church to learn how people gathered there awaiting news of their loved ones, and to mourn, pray and offer support. See poignant handmade memorials that are a constant reminder that 9/11 was a crippling personal tragedy for thousands of New Yorkers, as well as a global event.
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20 minutes • Admission Ticket Free

St. Paul's Chapel

See the small church in the shadows of the Twin Towers, and hear the moving stories of it supported the victims and their families as a round-the-clock relief station for a full 9-months after the tragedy. While your tour group will not enter the church, your guide will share how you can visit later on your own.
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10 minutes • Admission Ticket Free

The Oculus

A shopping center and transportation hub, The Oculus was an essential part of the plans to rebuild after the 9/11 tragedy. While your tour group will not enter The Oculus, your guide will share how you can visit later on your own.
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10 minutes • Admission Ticket Free

FDNY Memorial Wall

Pause to honor the firefighters who bravely responded to the tragedy and lost their lives trying to save others.
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10 minutes • Admission Ticket Included

Saint Nicholas Greek Orthodox Church and National Shrine

The only house of worship to be destroyed when the Twin Towers fell. While your tour group will not enter the church, your guide will share how you can visit later on your own.
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10 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

Next, go to Ground Zero to see the stunning 9/11 Memorial Pools, built in the footprint of the twin towers. Read the inscriptions of all the names of those who perished there. Your guide will give a more personal account of the tragedy, taking you to Fireman’s Memorial and the Survivor Tree. Hear incredible stories of courage and loss that unfolded right where you stand. End with a self-guided tour of the 9/11 Museum with a pre-reserved ticket which provides space for your own thoughts as you look at items salvaged from the wreckage, and read harrowing personal stories.
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1 hour 30 minutes • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • This is a walking tour. Guests should be able to walk at a moderate pace without difficulty.
  • We are able to accomodate guests with mobility impairment or wheelcharis, please make sure to email our Guest Experience team at the time of your booking for proper arrangements.
  • The museum portion of this tour is self-guided to give you time on your own.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the 9/11 Memorial Tour with Skip-the-Line Museum Ticket?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-7167P7

Traveler Photos

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Reviews

4.79
191 reviews

Average 4.79 out of 5 stars based on 191 traveler reviews collected by Cool New York City and partner sites such as Cool Destinations and TripAdvisor

5 stars
172
4 stars
9
3 stars
3
2 stars
2
1 star
5

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On average, this is booked 30 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool New York City customers.

Filter by:

Q: What is the cancellation policy for the 9/11 Memorial Tour with Skip-the-Line Museum Ticket?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Pre-reserved ticket to 9/11 Memorial Museum (self-guided).
  • 1 hour expertly guided walking tour.
  • Local English-speaking guide.
The following is NOT included:
  • Hotel Pick-Up / Drop-Off.
  • Gratuities.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the 9/11 Memorial Tour with Skip-the-Line Museum Ticket is as follows:

  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for 9/11 Memorial Tour with Skip-the-Line Museum Ticket will be included in your confirmation email from Cool New York City. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Pre-reserved ticket to 9/11 Memorial Museum (self-guided)
  • 1 hour expertly guided walking tour
  • Local English-speaking guide
  • Hotel Pick-Up / Drop-Off
  • Gratuities

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • The tour is in English.
  • This is a walking tour. Guests should be able to walk at a moderate pace without difficulty.
  • We are able to accomodate guests with mobility impairment or wheelcharis, please make sure to email our Guest Experience team at the time of your booking for proper arrangements.
  • The museum portion of this tour is self-guided to give you time on your own.
  • Walks and Devour comply with all local government regulations. Please refer to local government guidelines for the most up to date information.
  • This tour/activity will have a maximum of 20 travelers

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Free Cancellation

100% refund
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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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