Frequently Asked Questions
These answers are based on answers previously given to Cool New York City customers' questions.

Discover the exact moment your family member arrived in New York. Step into your family member’s story at Ellis Island. This immersive experience focuses on...

Experience the best of Midtown Manhattan with CityShuffles' expertly curated walking tour. Discover the iconic landmarks and hidden gems that make this district a global...

East Village is home to many new and classic TV and film locations, from Broad City, Russian Doll and Girl Meets World to HBO’s The...

Immerse yourself in the vibrant history and culinary traditions of the Lower East Side. Explore authentic flavors from Chinatown, Little Italy, and more, celebrating New...

Make the most of your time on a first-class personalized private guided tour through the heart of New York City, Midtown Manhattan. Your expert local...

New York is not just Manhattan but a multi-ethnic and cosmopolitan city that, thanks to our exclusive tour, you will be able to fully appreciate....

Discover a side of Midtown Manhattan you've never heard before on this engaging walking tour filled with sensational stories strange true tales once splashed across...

One of the best ways to see New York City is by bike. New York City has over 1,000 miles of bicycle lanes and paths,...

*** Have your cameras ready (of course smartphones are welcome too!) as we visit some of New York's smallest, oldest and only sites on this...

A very modern trading hub, it is steeped in American History dating back to the 17th century - both triumphal and shameful. Its iconic skyscrapers...

A guided tour through a couple of centuries of entertainment, criminal and general history. The criminal and entertainment history of the area between the old...

Welcome to New York City and Manhattan - the core of the Big Apple! Made up of several cool and quirky neighbourhoods, full of iconic...

You have come all this way. You have undergone security procedures as invasive as a medical exam. After the trip here, after all that work,...

Take a chance to observe New York City from Jersey City, NJ. Explore its history and heritage, and get to know how it was influenced...

Explore one of the most important landmarks in New York, on a private guided tour. This indoor tour makes a great experience in any season...

Explore Queens, the most multicultural borough of New York, on walking tour created by writer Andrea Careri. Start with a breathtaking view of the Manhattan...

Drinking alone is no fun — join Irish pub musician and world record breaking guitarist Dave Browne to explore the most historic, musical and Guinness-filled...

Beneath the glowing lights of Times Square is Broadway, the entertainment capital of the world. Home to legendary theaters, iconic performers, and unforgettable stories, Broadway...

Step inside Andrew Lloyd Webber’s The Phantom of the Opera. Directed by Tony Award®–winner Diane Paulus, Masquerade is a bold new immersive production of the...

On this all day private tour, your driver-guide will take you Philadelphia, America’s first World Heritage City, where you will spend the day learning and...
These answers are based on answers previously given to Cool New York City customers' questions.