Frequently Asked Questions
These answers are based on answers previously given to Cool New York City customers' questions.

Take a 1.5-hour walking tour of Ground Zero and the National September 11 Memorial, and gain insight into the September 11 attacks on the World...

No advance reservation is required. Simply enter the museum at your convenience with ticket on your mobile device. Please note that Skip-The-Line ticket means you...

SkyPod™ Elevators climb 102 stories in 47 seconds. This astonishing ride reveals the transformation of New York City from unsettled lands to today’s remarkable forest...

Skip the line and immerse yourself in the Metropolitan Museum of Art with a tour that showcases its most iconic masterpieces in just two hours....

Take in 360-degree unobstructed views of New York City from 70 floors up on three indoor and outdoor observation decks. With terraces facing east, west,...

Take in 360-degree unobstructed views of New York City from 70 floors up on three indoor and outdoor observation decks. With terraces facing east, west,...

Nickelodeon Universe is the Western Hemisphere’s largest indoor theme park with dozens of rides, including some of the tallest, steepest and wildest rides in the...

Your experience begins as you ascend to the top of One World Observatory in a SkyPod Elevator climbing 102 stories in only 47 seconds. Your...

The All-Inclusive Pass goes beyond the standard visit by including two unforgettable elevated experiences. Step onto The Beam Experience, a rotating ride inspired by the...

Experience breathtaking views with SUMMIT One Vanderbilt Tickets and discover one of the most talked about attractions in New York City. Step into immersive spaces...

DreamWorks Water Park is North America's largest indoor water park with more than 40 rides and record-breaking slides, including the world’s tallest indoor drop slide...

Embark on an unparalleled journey through the heights of New York City on this exclusive Mastercard VIP Tour of One World Observatory. With priority admission,...

Discover NYC like never before with the ultimate combo ticket that brings together two of the city’s most iconic experiences—get starstruck at Madame Tussauds New...

With the New York Explorer Pass by Go City you get access to your favorite 2, 3, 4, 5 or 6 attractions or tours, from...

Discover the adventurous side of New York with 3 of the most thrilling things to do; Edge Immersive Observation Deck at Hudson Yards, RiseNY and...

Admission to the 9/11 Memorial Museum with Skip the Line access. Admission to Statue of Liberty and Ellis Island Ferry tickets...

Relax. Revive. Restore. Only a few minutes away from the hustle and bustle of the city, guests are transported to an enchanting oasis of relaxation;...

Experience the awakening of the Empire State Building and New York City. An unforgettable treat, this sunrise experience is a must see for any visitor...

See yourself and your loved ones on a massive billboard right in the middle of Times Square! This is the perfect way to add an...

Experience New York City like never before with skip-the-line access to SUMMIT One Vanderbilt—Midtown Manhattan’s most immersive observation deck. This guided 90-minute tour takes you...
These answers are based on answers previously given to Cool New York City customers' questions.