Frequently Asked Questions
These answers are based on answers previously given to Cool New York City customers' questions.

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after...

Elevate your New York City experience with the VIP Rock Pass, the premier choice for discerning visitors. Begin your two hour guided journey in the...

Experience Top of the Rock like a celebrity with everything from a guided experience to a champagne toast to a private experience at Top of...

Take a 1.5-hour walking tour of Ground Zero and the National September 11 Memorial, and gain insight into the September 11 attacks on the World...

Access over 100 top New York attractions, museums and experiences with The New York Pass. Whizz to the top of Empire State Building, Top of...

Experience 5 top attractions and save up to 42% with New York CityPASS® tickets. One simple purchase removes the stress of planning, so you can...

Experience New York City like never before with skip-the-line access to SUMMIT One Vanderbilt—Midtown Manhattan’s most immersive observation deck. This guided 90-minute tour takes you...

See yourself and your loved ones on a massive billboard right in the middle of Times Square! This is the perfect way to add an...

Experience the awakening of the Empire State Building and New York City. An unforgettable treat, this sunrise experience is a must see for any visitor...

Admission to the 9/11 Memorial Museum with Skip the Line access. Admission to Statue of Liberty and Ellis Island Ferry tickets...

Discover the adventurous side of New York with 3 of the most thrilling things to do; Edge at Hudson Yards, RiseNY and The Beast Speedboat...

Relax. Revive. Restore. Only a few minutes away from the hustle and bustle of the city, guests are transported to an enchanting oasis of relaxation;...

Enjoy a full day at American Dream Park with the One Day, Fun Day Pass. The One Day Fun Day Pass is your ticket to...

With the New York Explorer Pass by Go City you get access to your favorite 2, 3, 4, 5 or 6 attractions or tours, from...

Discover NYC like never before with the ultimate combo ticket that brings together two of the city’s most iconic experiences—get starstruck at Madame Tussauds New...

Embark on an unparalleled journey through the heights of New York City on this exclusive Mastercard VIP Tour of One World Observatory. With priority admission,...

On top of being the largest of its kind in North America, DreamWorks Water Park was awarded the title of #1 indoor water park in...

The All-Inclusive Pass goes beyond the standard visit by including two unforgettable elevated experiences. Step onto The Beam Experience, a rotating ride inspired by the...

Your experience begins as you ascend to the top of One World Observatory in a SkyPod Elevator climbing 102 stories in only 47 seconds. Your...

Take in 360-degree unobstructed views of New York City from 70 floors up on three indoor and outdoor observation decks. With terraces facing east, west,...
These answers are based on answers previously given to Cool New York City customers' questions.