Frequently Asked Questions
These answers are based on answers previously given to Cool New York City customers' questions.

Take a 1.5-hour walking tour of Ground Zero and the National September 11 Memorial, and gain insight into the September 11 attacks on the World...

We offer a unique way to explore the Metropolitan Museum, through carefully curated, themed, interactive tours. We include discussion, activities, and handouts to create a...

Take a trip to the friendliest street! Sesame Street Learn & Play immerses kids and their families in hands-on playful learning with Elmo, Big Bird,...

Your experience begins as you ascend to the top of One World Observatory in a SkyPod Elevator climbing 102 stories in only 47 seconds. Your...

Step inside The Banksy Museum New York, the city’s boldest art experience where the rebellious spirit of the world’s most famous street artist comes alive....

Embark on an unparalleled journey through the heights of New York City on this exclusive Mastercard VIP Tour of One World Observatory. With priority admission,...

SkyPod™ Elevators climb 102 stories in 47 seconds. This astonishing ride reveals the transformation of New York City from unsettled lands to today’s remarkable forest...

Statue City Cruises is the only official and authorized ferry service to the Statue of Liberty & Ellis Island. Experience two of America’s most iconic...

Experience Top of the Rock like a celebrity with everything from a guided experience to a champagne toast to a private experience at Top of...

Take in 360-degree unobstructed views of New York City from 70 floors up on three indoor and outdoor observation decks. With terraces facing east, west,...

See yourself and your loved ones on a massive billboard right in the middle of Times Square! This is the perfect way to add an...

Begin an 80-minute visit at the museum, exploring century-old machinery, vintage glass bottles, engaging exhibits, and a digital scavenger hunt. Tour the factory to see...

Take in 360-degree unobstructed views of New York City from 70 floors up on three indoor and outdoor observation decks. With terraces facing east, west,...

The extraordinary centerpiece of Hudson Yards is its spiral staircase, a soaring landmark meant to be climbed. This interactive artwork was imagined by Thomas Heatherwick...

Discover the adventurous side of New York with 3 of the most thrilling things to do; Edge at Hudson Yards, RiseNY and The Beast Speedboat...

Admission to the 9/11 Memorial Museum with Skip the Line access. Admission to Statue of Liberty and Ellis Island Ferry tickets...

Get the full New York experience with a trip to the ballpark to see the famous New York Yankees! Catch the star-studded Yankees in action...

Rediscover the legendary Titanic through an extraordinary with the use of virtual reality immersing yourself in a captivating narrative that blends history and cutting-edge technology....

The All-Inclusive Pass goes beyond the standard visit by including two unforgettable elevated experiences. Step onto The Beam Experience, a rotating ride inspired by the...

Step into history at One Times Square, the iconic home of the New Year’s Eve Ball, now open to the public. This unique opportunity includes...
These answers are based on answers previously given to Cool New York City customers' questions.